What Responsible Gaming Means to Us
At 90PHP, responsible gaming is not just a compliance checkbox — it's central to how we operate. We want every player in the Philippines, whether you're betting on PBA games in Manila or spinning slots in Cebu, to have a genuinely enjoyable experience that stays in its proper place in your life.
Online gaming — from live casino tables and sports betting to slots and eBingo — can be exciting and entertaining. But we know it can also become a problem if it's not approached with the right mindset and habits. That's why we've built tools, set policies, and trained our team specifically to support safer play.
This page outlines our responsible gaming framework and gives you practical advice and resources to help you stay in control. If at any point you feel gaming is no longer something you enjoy freely, please reach out to us or seek professional support. There is no shame in asking for help.
Practical Tips for Staying in Control
The best time to put responsible gaming habits in place is before you ever feel like you've lost control. Here are some straightforward practices that make a real difference:
Set a fixed budget
Decide how much PHP you're comfortable spending before you start. Treat it like any other entertainment expense — once it's gone, it's gone for the day.
Use a timer
It's easy to lose track of time during a long session. Set an alarm or use our in-platform session reminders so you don't play longer than you planned.
Never chase losses
If you're on a losing streak, resist the urge to keep betting more to recover. Every game outcome is independent, and there are no guaranteed reversals.
Take regular breaks
Step away from the screen regularly. A short break helps you reset your mindset and come back to the game with a clearer head and better judgment.
Avoid playing when emotional
Stress, boredom, or frustration can lead to impulsive decisions. Gaming is best enjoyed when you're relaxed and making clear-headed choices.
Talk to someone you trust
If gaming is starting to feel like a burden, talk to a friend, family member, or professional. Opening up is always the first and most important step.
Quick Self-Assessment
Answer these questions honestly to get a sense of whether your gaming habits might need a closer look. If you find yourself saying "yes" to several of these, it may be time to pause and seek support.
Do you find yourself spending more money on gaming than you originally planned?
Have you tried to cut back on gaming but found it difficult to actually follow through?
Are you using gaming as a way to escape stress, anxiety, or personal problems?
Have you borrowed money or used essential funds (like rent or food money) to gamble?
Has gaming started to affect your relationships with family or friends, or your performance at work or school?
Do you feel irritable, anxious, or restless when you're not able to play?
If you answered yes to two or more of these questions, we encourage you to talk to our support team or contact a professional counselor. You can also use our self-exclusion tool to take a break from gaming while you sort things out.
Tools Available on Your 90PHP Account
We give you real controls inside your account so you're never without options when you need to pull back. Here's what you can access:
- Deposit Limits: Set a maximum amount you can deposit per day, week, or month. Once set, these can only be lowered immediately; increases require a cooling-off period.
- Loss Limits: Define how much you're willing to lose in a given period. When you hit that limit, gaming will be paused automatically until the period resets.
- Session Time Reminders: Set alerts to notify you after a certain amount of continuous play time, so you can decide whether to continue or step away.
- Cooling-Off Period: Take a short break of 24 hours up to 6 weeks. Your account will be temporarily unavailable for gaming during this time.
- Self-Exclusion: Request a longer exclusion of several months or more. We take this seriously and will not send promotional messages to excluded accounts.
- Reality Check Notifications: Periodic on-screen reminders during active sessions showing how long you've been playing and your net activity for the session.
To access any of these tools, go to your account settings or contact our support team directly. Changes to limits that make your controls stricter take effect immediately.
Protecting Young People
90PHP is strictly an adults-only platform. You must be at least 21 years old to register and participate in any real-money gaming activity. We verify age during the account creation process and may request additional documentation at any time.
If you share a device at home with younger family members, we strongly encourage you to:
- Always log out of your 90PHP account after each session.
- Use a strong, unique password that others in your household do not know.
- Enable two-factor authentication (2FA / OTP) for an added layer of account security.
- Consider using parental control software on shared devices to restrict access to gaming sites.
If you suspect a minor has accessed a gambling platform, please notify us immediately at [email protected] so we can take prompt action.
Recognizing Problem Gambling
Problem gambling can develop gradually and is not always easy to spot in yourself. It's not about how often you play or how much you bet — it's about whether gaming is starting to cause real harm in your life.
Common warning signs include spending more than you planned, feeling anxious or depressed about gaming outcomes, hiding your activity from loved ones, missing work or important commitments because of gaming, or feeling like you need to keep increasing your bets to get the same thrill.
If you recognize any of these patterns — in yourself or someone you care about — please don't wait. Use our self-exclusion tool, speak to our support team, or reach out to a professional counseling service. Early intervention makes a significant difference.
Get in Touch
Our support team is available to help with any responsible gaming concerns. Whether you need help setting limits, requesting a self-exclusion, or just want to talk through your options, we're here without judgment.
90PHP Support: [email protected]
For account-related requests, please contact us from your registered email address so we can verify and assist you promptly.
Need Immediate Help?
If gaming is affecting your life, mental health, or relationships, please reach out. Support is available and free.
We respond to responsible gaming requests as a priority.